Open Turbos RV Positions
Turbo's RV is a family owned RV service company based in Monument, CO. We are looking for new potential employees that have an energetic, positive can-do attitude with a good work ethics and teamwork. Applicant must promote our customer service culture to fit our company's customer satisfaction levels and skills necessary to trouble shoot and diagnose quickly and repair/replace efficiently. We are primarily a mobile repair service with a full size 3 bay shop for major projects and winter work.
Lead Technician
Lead RV Technician: Job responsibilities include repairing damaged or defective portions of any RV that may require service; includes plumbing, 12 volt and 110 volt electrical systems, appliances, cabinetry, general repairs, and demonstrating and dialogue with customers on the operation of recreational vehicle.
Experience and Skills - Requirements:
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Certification from college or technical school in mechanical field and 3 to 6 months related experience and/or training or equivalent combination of education and experience
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RVIA certification or one to two years of experience as a RV service repair technician
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Experience in transporting recreational vehicles helpful.
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Good written and oral communication skills
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Basic typing skills needed
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Basic mathematical ability
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We do not service drivelines, though those skills would not be unconsidered.
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Must have own tools.
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Positions require valid driver's license and good driving record
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Frequently exposed to outdoor weather conditions, mechanical parts & fumes
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Occasionally lifting up to 50-75lbs
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Must be able to pass physical and drug/alcohol screening prior to employment. We promote a drug-free work environment; ongoing testing to maintain employment.
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Must be able to pass federal background check for access to high security military bases.
- Keeps track of parts and materials used in repair or replacement activities.
- Keeps supervisor apprised of work progress and ensures that the final work product is inspected by supervisor or designee.
- Demonstrates operation of newly installed equipment.
- Monitors operation of newly installed equipment.
- Maintains a safe work area for customers and coworkers.
- Understanding and interpretation of electrical diagrams
- Plans sequence of functions necessary for repair or replacement activities.
- Must be able to customize RV equipment in accordance with work orders.
- Provides exceptional customer service.
- Keep units and equipment secure from weather.
- Performs other miscellaneous duties as assigned and performs duties at company established performance levels.
Pay is tiered by qualifications and experience. Starting hourly pay with experience is $15/hr. Pay promotion is based on training, certifications and quality of work. Highly qualified and trusted employees will gain freedom to be a mobile technician.
Depending on qualifications and experience, pay will be discussed in interview.
Schedule Mon-Fri 8am-5pm, rotating Saturdays w/ following Monday off.
Qualifications:
This is a summary of the position and is not intended to be a complete job description.
Dispatcher/Administrative Assistant
Dispatcher/Administrative Assistant: This position is the first contact our customers have with our company. Duties to include answering calls, capturing customer information and scheduling appointments. Project a professional company image through in-person, phone, and email interaction.
Primary Responsibilities
- You will be the liaison between customers and our field technicians. Tasks: Answer calls, capture and record customer’s information.
- Effectively/Efficiently assign and dispatch booked calls to team of technicians, based on customer requirements, technician skills, and geography.
- Schedule technicians for maximum coverage to satisfy customer needs.
- Ensure all technician work orders are completed accurately and submitted per the schedule.
- Demonstrate excellent customer service when dealing with customers regarding service issues.
- Maintain close communication with team to ensure proper detailing of tickets, accounting of revenue, stocking and maintenance of trucks.
- Provide clerical/administrative support, including the composition and preparation of routine correspondence and presentations using computer software applications.
- Perform general clerical duties to include but not limited to: data entry, photocopying, faxing, mailing, and filing.
- Assist in preparation of quotes, proposals, invoices and project documents.
- Assist in preparation of marketing and presentation materials as needed.
- Assist in maintaining inventory of office supplies.
- Support staff in assigned project based work.
- Other duties as assigned.
Knowledge and Skill Requirements
- Responsible, accountable, and detail-oriented.
- Sales experience helpful
- Professional verbal and written communication skills and the ability to type 50 wpm.
- Ability to multitask with a wide range of functions in a fast-paced environment.
- Ability to work independently with little or no supervision.
- Proficient in Microsoft Word, Excel, Outlook, Quickbooks and able to master other software packages and operating systems.
- Work skill certificate preferred.
Work Experience
• 5 to 10 years administrative experience.
• Experience working in a professional environment.
Education
• AA or college coursework and appropriate work experience considered.
Turbo's Mobile RV Service, LLC
Eric VanDenHoek, Owner
PO Box 523
Monument, CO 80132
Phone: (719) 487-9119
Fax: (866) 351-6609
email us